The Work Before the Resolution: Negotiation and Conflict Frameworks for Institutional Disagreement
Description
Navigating institutional disagreement is an essential leadership skill in academic medicine, where competing priorities, complex organizational structures, and interdisciplinary collaboration often create challenging conversations. Effective negotiation begins well before stakeholders come together, requiring thoughtful preparation, self-reflection, and an understanding of the perspectives and interests of others.
This presentation will introduce a conflict resilience framework designed to strengthen the preparation that precedes negotiation. Participants will explore the “mirror, chair, and table work” model to examine their own assumptions and contributions to conflict, better understand the perspectives and constraints of others, and clarify the interests, relationships, and decisions that shape institutional discussions. Topics will include applying this framework to complex healthcare settings requiring coordination across departments, disciplines, and evolving clinical initiatives, including the implementation of emerging therapies. Through practical examples, participants will learn strategies to remain engaged across differences, prepare for difficult conversations, and negotiate durable solutions without forcing premature consensus.
Attendees will leave with a greater understanding of conflict resilience and practical negotiation frameworks that can be applied to foster productive collaboration, strengthen institutional relationships, and effectively navigate complex organizational challenges in academic medicine.